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77 lines
2.2 KiB
Markdown
77 lines
2.2 KiB
Markdown
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# Errors
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* [Missing SDK Configuration](#missing-sdk-configuration)
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* [Invalid SDK Configuration](#invalid-sdk-configuration)
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* [OS not supported](#os-not-supported)
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* [Signal Lost](#signal-lost)
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* [Sensors Initial Error](#sensors-initial-error)
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* [Loading Data Error](#loading-data-error)
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* [Default Venue Not Found](#default-venue-not-found)
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* [Default Floor Not Found](#default-floor-not-found)
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* [SDK Response Interface is null value](#sdk-response-interface-is-null-value)
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* [SDK Configuration is null value](#sdk-configuration-is-null-value)
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* [SDK Configuration Error](#sdk-configuration-error)
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* [Bluetooth Permissions Not Granted](#bluetooth-permissions-not-granted)
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* [Bluetooth Turned Off](#bluetooth-turned-off)
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* [Location Turned Off](#location-turned-off)
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## Missing SDK Configuration
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Check if you set `Client Key`, `Client ID`, `Data URL`, `Position URL`, `Data Service Name`, and `Position Service Name`
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## Invalid SDK Configuration
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Check if `Client Key`, `Client ID`, `Data URL`, `Position URL`, `Data Service Name`, and `Position Service Name` values match the values provided by our Customer Success Team
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## OS not supported
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Check if the software version on your device is Android 6.0 or later
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minimum os supported is 23
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## Signal Lost
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Disconnected from server
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## Sensors Initial Error
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One or more of your device's sensors is failing to communicate
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Error while registering and starting sensors (Accelerometer, Magnetometer, Gyro, Orientation, Barometer, Pedometer)
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## Loading Data Error
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Error while loading data (Venues, Floors, Edges and Settings)
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## Default Venue Not Found
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Error while preparing outdoor data
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## Default Floor Not Found
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Error while preparing outdoor data
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## SDK Response Interface is null value
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Check if you implemented the `PenNavUIDelegate` interface
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## SDK Configuration is null value
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you have to setup the configuration
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[more about configuration ](configration.md)
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## SDK Configuration Error
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Wrong data provided by configuration
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may one of the data is null or empty string
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## Bluetooth Permissions Not Granted
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Ensure that Bluetooth access has been granted
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## Bluetooth Turned Off
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Check if Bluetooth is turned on
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## Location Turned Off
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Check if Location is turned on |