2.2 KiB
Errors
- Missing SDK Configuration
- Invalid SDK Configuration
- OS not supported
- Signal Lost
- Sensors Initial Error
- Loading Data Error
- Default Venue Not Found
- Default Floor Not Found
- SDK Response Interface is null value
- SDK Configuration is null value
- SDK Configuration Error
- Bluetooth Permissions Not Granted
- Bluetooth Turned Off
- Location Turned Off
Missing SDK Configuration
Check if you set Client Key, Client ID, Data URL, Position URL, Data Service Name, and Position Service Name
Invalid SDK Configuration
Check if Client Key, Client ID, Data URL, Position URL, Data Service Name, and Position Service Name values match the values provided by our Customer Success Team
OS not supported
Check if the software version on your device is Android 6.0 or later
minimum os supported is 23
Signal Lost
Disconnected from server
Sensors Initial Error
One or more of your device's sensors is failing to communicate Error while registering and starting sensors (Accelerometer, Magnetometer, Gyro, Orientation, Barometer, Pedometer)
Loading Data Error
Error while loading data (Venues, Floors, Edges and Settings)
Default Venue Not Found
Error while preparing outdoor data
Default Floor Not Found
Error while preparing outdoor data
SDK Response Interface is null value
Check if you implemented the PenNavUIDelegate interface
SDK Configuration is null value
you have to setup the configuration
SDK Configuration Error
Wrong data provided by configuration
may one of the data is null or empty string
Bluetooth Permissions Not Granted
Ensure that Bluetooth access has been granted
Bluetooth Turned Off
Check if Bluetooth is turned on
Location Turned Off
Check if Location is turned on