cloudsolutions-atoms/lib/modules/cx_module/chat/services/call_manager.dart

import 'dart:async';
import 'dart:convert';
import 'dart:developer';
import 'package:flutter/material.dart';
import 'package:permission_handler/permission_handler.dart';
import 'package:provider/provider.dart';
import 'package:test_sa/main.dart';
import 'package:test_sa/modules/cx_module/chat/call/audio_call_page.dart';
import 'package:test_sa/modules/cx_module/chat/call/video_call_page.dart';
import 'package:test_sa/modules/cx_module/chat/call/services/webrtc_service.dart';
import 'package:test_sa/modules/cx_module/chat/call/services/callkit_service.dart';
import 'package:test_sa/modules/cx_module/chat/call/call_error_handler.dart';
import 'package:test_sa/modules/cx_module/chat/model/call_session.dart';
import 'package:test_sa/modules/cx_module/chat/services/signalr_service.dart';
import 'package:test_sa/modules/cx_module/chat/chat_provider.dart';
import 'package:flutter_webrtc/flutter_webrtc.dart';
import 'package:uuid/uuid.dart';

/// CallManager - Singleton service that manages all call responsibilities
/// Works independently of ChatProvider
/// Uses SignalRService for SignalR communication
class CallManager extends ChangeNotifier {
  static final CallManager _instance = CallManager._internal();
  factory CallManager() => _instance;
  CallManager._internal();

  // Services
  final SignalRService _signalRService = SignalRService();
  final CallKitService _callKitService = CallKitService();
  WebRTCService? _webrtcService;

  // Call state
  CallSession? _currentCall;
  CallStatus _callStatus = CallStatus.idle;
  Duration _callDuration = Duration.zero;
  Timer? _callDurationTimer;
  Timer? _callTimeoutTimer;

  // Call controls
  bool _isMuted = false;
  bool _isSpeakerOn = false;
  bool _isCameraOn = true;
  bool _isPeerMuted = false;
  bool _isPeerCameraOn = true;

  // Initialization state
  bool _callKitInitialized = false;
  bool _handlersRegistered = false;

  // Module context (for SignalR invocations)
  String? _userId;
  String? _authToken;
  String? _moduleId;
  String? _referenceId;
  String? _conversationId;
  String? _myEmployeeNumber;

  // Getters
  CallSession? get currentCall => _currentCall;
  CallStatus get callStatus => _callStatus;
  Duration get callDuration => _callDuration;
  bool get isMuted => _isMuted;
  bool get isSpeakerOn => _isSpeakerOn;
  bool get isCameraOn => _isCameraOn;
  bool get isPeerMuted => _isPeerMuted;
  bool get isPeerCameraOn => _isPeerCameraOn;
  WebRTCService? get webrtcService => _webrtcService;
  bool get isCallInProgress => _callStatus != CallStatus.idle;

  /// Initialize CallManager with user credentials
  Future<void> initialize({
    required String userId,
    required String authToken,
    String? conversationId,
    String? moduleId,
    String? referenceId,
    String? employeeNumber,
  }) async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('🔧 [INIT] Initializing CallManager...', name: 'CallManager');
      log('   User ID: $userId', name: 'CallManager');
      log('   Conversation ID: ${conversationId ?? "none"}', name: 'CallManager');

      // Store module context
      _userId = userId;
      _authToken = authToken;
      _moduleId = moduleId;
      _referenceId = referenceId;
      _conversationId = conversationId;
      _myEmployeeNumber = employeeNumber;

      // Initialize SignalR connection
      log('🔌 [INIT] Initializing SignalR connection...', name: 'CallManager');
      final connected = await _signalRService.initialize(
        userId: userId,
        authToken: authToken,
        conversationId: conversationId,
      );

      if (!connected) {
        throw Exception('Failed to initialize SignalR connection');
      }
      log('✅ [INIT] SignalR connected', name: 'CallManager');

      // Initialize CallKit
      if (!_callKitInitialized) {
        await _initializeCallKit();
      }

      // Register call event handlers
      if (!_handlersRegistered) {
        _registerCallHandlers();
      }

      log('✅ [INIT] CallManager initialized successfully', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [INIT] Error initializing CallManager: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      rethrow;
    }
  }

  /// Initialize CallKit service
  Future<void> _initializeCallKit() async {
    try {
      log('📞 [CALLKIT] Initializing CallKit...', name: 'CallManager');

      await _callKitService.initialize();

      // Setup CallKit callbacks
      _callKitService.onCallAccepted = _handleCallKitAccepted;
      _callKitService.onCallDeclined = _handleCallKitDeclined;
      _callKitService.onCallEnded = _handleCallKitEnded;
      _callKitService.onCallTimeout = _handleCallKitTimeout;

      _callKitInitialized = true;
      log('✅ [CALLKIT] CallKit initialized', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [CALLKIT] Error initializing: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
    }
  }

  /// Register SignalR call event handlers
  void _registerCallHandlers() {
    log('🔧 [HANDLERS] Registering call event handlers...', name: 'CallManager');

    _signalRService.on('OnIncomingCallAsync', _handleIncomingCall);
    _signalRService.on('OnCallAcceptedAsync', _handleCallAccepted);
    _signalRService.on('OnCallDeclinedAsync', _handleCallDeclined);
    _signalRService.on('OnHangUpAsync', _handleHangUp);
    _signalRService.on('OnOfferAsync', _handleOffer);
    _signalRService.on('OnAnswerOfferAsync', _handleAnswer);
    _signalRService.on('OnIceCandidateAsync', _handleIceCandidate);
    _signalRService.on('OnAudioToggle', _handleAudioToggle);
    _signalRService.on('OnCameraToggle', _handleCameraToggle);

    _handlersRegistered = true;
    log('✅ [HANDLERS] All call handlers registered', name: 'CallManager');
    log('   - OnIncomingCallAsync', name: 'CallManager');
    log('   - OnCallAcceptedAsync ⭐', name: 'CallManager');
    log('   - OnCallDeclinedAsync', name: 'CallManager');
    log('   - OnHangUpAsync ⭐', name: 'CallManager');
    log('   - OnOfferAsync ⭐', name: 'CallManager');
    log('   - OnAnswerOfferAsync ⭐', name: 'CallManager');
    log('   - OnIceCandidateAsync ⭐', name: 'CallManager');
    log('   - OnAudioToggle', name: 'CallManager');
    log('   - OnCameraToggle', name: 'CallManager');
  }

  /// Start outgoing call
  Future<void> startCall({
    required String peerId,
    required String peerName,
    required CallType callType,
    String? peerAvatar,
  }) async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('📞 [OUTGOING] Starting ${callType.name} call to $peerName ($peerId)', name: 'CallManager');

      // CRITICAL: Verify CallManager is initialized
      if (_userId == null || _authToken == null) {
        log('❌ [OUTGOING] CallManager not initialized!', name: 'CallManager');
        log('   _userId: ${_userId ?? "NULL"}', name: 'CallManager');
        log('   _authToken: ${_authToken != null ? "SET" : "NULL"}', name: 'CallManager');
        final context = navigatorKey.currentContext;
        if (context != null) {
          CallErrorHandler.showGenericError(context, 'Call system not ready. Please try again.');
        }
        return;
      }

      // CRITICAL: Verify handlers are registered
      if (!_handlersRegistered) {
        log('❌ [OUTGOING] Call handlers not registered!', name: 'CallManager');
        log('   Attempting to register handlers now...', name: 'CallManager');
        _registerCallHandlers();
      }

      log('✅ [OUTGOING] CallManager initialized', name: 'CallManager');
      log('   User ID: $_userId', name: 'CallManager');
      log('   Employee Number: $_myEmployeeNumber', name: 'CallManager');
      log('   Handlers registered: $_handlersRegistered', name: 'CallManager');
      log('   SignalR state: ${_signalRService.connectionState}', name: 'CallManager');

      // Update status
      _updateCallStatus(CallStatus.checkingPermissions);
      log('🔍 [OUTGOING] Checking permissions...', name: 'CallManager');

      // Check permissions
      if (!await _checkPermissions(callType)) {
        log('❌ [OUTGOING] Permissions denied', name: 'CallManager');
        _updateCallStatus(CallStatus.idle);
        return;
      }
      log('✅ [OUTGOING] Permissions granted', name: 'CallManager');

      // CRITICAL: Ensure SignalR is connected before every invocation
      _updateCallStatus(CallStatus.connecting);
      log('🔌 [OUTGOING] Ensuring SignalR connection...', name: 'CallManager');

      if (!await _signalRService.ensureConnected()) {
        log('❌ [OUTGOING] SignalR connection failed', name: 'CallManager');
        _updateCallStatus(CallStatus.idle);
        final context = navigatorKey.currentContext;
        if (context != null) {
          CallErrorHandler.showSignalRNotConnected(context);
        }
        return;
      }
      log('✅ [OUTGOING] SignalR connected - state: ${_signalRService.connectionState}', name: 'CallManager');

      // Generate call ID
      final callId = const Uuid().v4();
      log('🆔 [OUTGOING] Generated call ID: $callId', name: 'CallManager');

      // Create call session
      _currentCall = CallSession(
        callId: callId,
        type: callType,
        direction: CallDirection.outgoing,
        peerId: peerId,
        peerName: peerName,
        peerAvatar: peerAvatar,
        startTime: DateTime.now(),
      );

      // Invoke CallUserAsync
      log('📤 [OUTGOING] Invoking CallUserAsync...', name: 'CallManager');
      log('   From: ${_myEmployeeNumber ?? ""}', name: 'CallManager');
      log('   To: $peerId', name: 'CallManager');
      log('   Video: ${callType == CallType.video}', name: 'CallManager');

      await _signalRService.invoke(
        'CallUserAsync',
        args: [
          _myEmployeeNumber ?? '',
          peerId,
          callType == CallType.video,
        ],
      );
      log('✅ [OUTGOING] CallUserAsync invoked successfully', name: 'CallManager');

      _updateCallStatus(CallStatus.outgoingRinging);

      // Initialize WebRTC
      log('🔧 [OUTGOING] Initializing WebRTC...', name: 'CallManager');
      await _initializeWebRTC();
      log('✅ [OUTGOING] WebRTC initialized', name: 'CallManager');

      // Start timeout timer (60 seconds for outgoing calls)
      _callTimeoutTimer = Timer(const Duration(seconds: 60), () {
        if (_callStatus == CallStatus.outgoingRinging) {
          log('⏱️ [OUTGOING] Call timeout - no answer after 60s', name: 'CallManager');
          _cleanup();
          final context = navigatorKey.currentContext;
          if (context != null) {
            CallErrorHandler.showGenericError(context, 'Call timeout - no answer');
          }
        }
      });
      log('⏱️ [OUTGOING] Timeout timer started (60s)', name: 'CallManager');

      // Navigate to call screen
      _navigateToCallScreen();
      log('✅ [OUTGOING] Navigated to call screen', name: 'CallManager');

      log('✅ [OUTGOING] Call started successfully', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [OUTGOING] Error starting call: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();

      final context = navigatorKey.currentContext;
      if (context != null) {
        CallErrorHandler.showGenericError(context, 'Failed to start call: $e');
      }
    }
  }

  /// Handle incoming call from notification
  Future<void> handleIncomingCallNotification({
    required String callId,
    required String callerId,
    required String callerName,
    required bool isVideoCall,
    Map<String, dynamic>? extraData,
  }) async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('📞 [INCOMING] Handling incoming call notification', name: 'CallManager');
      log('   Call ID: $callId', name: 'CallManager');
      log('   Caller: $callerName ($callerId)', name: 'CallManager');
      log('   Video: $isVideoCall', name: 'CallManager');

      // CRITICAL FIX: Auto-initialize CallManager if not already initialized
      if (_userId == null || _authToken == null) {
        log('⚠️ [INCOMING] CallManager not initialized - attempting auto-initialization...', name: 'CallManager');

        // Try to get credentials from ChatProvider
        try {
          final chatProvider = Provider.of<ChatProvider>(navigatorKey.currentContext!, listen: false);
          final chatLoginResponse = chatProvider.chatLoginResponse;
          final sender = chatProvider.sender; // Get sender for employee number

          if (chatLoginResponse != null) {
            log('🔧 [INCOMING] Found credentials in ChatProvider', name: 'CallManager');
            log('   User ID: ${chatLoginResponse.userId}', name: 'CallManager');
            log('   Employee Number: ${sender?.employeeNumber ?? "NOT AVAILABLE"}', name: 'CallManager');

            await initialize(
              userId: chatLoginResponse.userId.toString(),
              authToken: chatLoginResponse.token ?? '',
              conversationId: extraData?['conversationId'] as String?,
              moduleId: extraData?['moduleId'] as String?,
              referenceId: extraData?['referenceId'] as String?,
              employeeNumber: sender?.employeeNumber, // Get from sender participant
            );

            log('✅ [INCOMING] Auto-initialization successful', name: 'CallManager');
          } else {
            log('❌ [INCOMING] No credentials available in ChatProvider', name: 'CallManager');
            // Show error to user
            final context = navigatorKey.currentContext;
            if (context != null) {
              CallErrorHandler.showGenericError(context, 'Unable to receive call. Please login to chat first.');
            }
            return;
          }
        } catch (e) {
          log('❌ [INCOMING] Auto-initialization failed: $e', name: 'CallManager');
          // Show error to user
          final context = navigatorKey.currentContext;
          if (context != null) {
            CallErrorHandler.showGenericError(context, 'Unable to receive call. Please open chat first.');
          }
          return;
        }
      }

      // Check if already in call
      if (_callStatus != CallStatus.idle) {
        log('⚠️ [INCOMING] Already in a call - declining with CALLER_BUSY', name: 'CallManager');

        // Ensure SignalR is connected before declining
        if (!await _signalRService.ensureConnected()) {
          log('❌ [INCOMING] Cannot decline - SignalR not connected', name: 'CallManager');
          return;
        }

        await _signalRService.invoke('CallDeclinedAsync', args: [
          _myEmployeeNumber ?? '',
          callerId,
          'CALLER_BUSY',
        ]);
        log('✅ [INCOMING] Declined with CALLER_BUSY', name: 'CallManager');
        return;
      }

      // Ensure SignalR is connected
      log('🔌 [INCOMING] Ensuring SignalR connection...', name: 'CallManager');
      if (!await _signalRService.ensureConnected()) {
        log('❌ [INCOMING] SignalR connection failed - cannot handle call', name: 'CallManager');
        final context = navigatorKey.currentContext;
        if (context != null) {
          CallErrorHandler.showSignalRNotConnected(context);
        }
        return;
      }
      log('✅ [INCOMING] SignalR connected', name: 'CallManager');

      // Create call session
      _currentCall = CallSession(
        callId: callId,
        type: isVideoCall ? CallType.video : CallType.audio,
        direction: CallDirection.incoming,
        peerId: callerId,
        peerName: callerName,
        peerAvatar: null,
        startTime: DateTime.now(),
      );

      _updateCallStatus(CallStatus.incomingRinging);
      log('✅ [INCOMING] Call session created', name: 'CallManager');

      // Initialize CallKit if not already initialized
      if (!_callKitInitialized) {
        await _initializeCallKit();
      }

      // Show CallKit UI
      log('📱 [INCOMING] Showing CallKit UI...', name: 'CallManager');
      await _callKitService.showIncomingCall(
        callId: callId,
        callerName: callerName,
        callerNumber: callerId,
        isVideo: isVideoCall,
        extra: extraData,
      );
      log('✅ [INCOMING] CallKit UI displayed', name: 'CallManager');

      // Start timeout timer (30 seconds for incoming calls)
      _callTimeoutTimer = Timer(const Duration(seconds: 30), () {
        if (_callStatus == CallStatus.incomingRinging) {
          log('⏱️ [INCOMING] Call timeout - no answer after 30s', name: 'CallManager');
          _handleCallTimeout();
        }
      });
      log('⏱️ [INCOMING] Timeout timer started (30s)', name: 'CallManager');

      log('✅ [INCOMING] Incoming call handled successfully', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [INCOMING] Error handling incoming call: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  /// Handle call timeout (for incoming calls)
  Future<void> _handleCallTimeout() async {
    try {
      log('⏱️ [TIMEOUT] Handling call timeout...', name: 'CallManager');

      if (_currentCall == null) return;

      // Invoke CallMissedAsync
      if (await _signalRService.ensureConnected()) {
        await _signalRService.invoke('CallMissedAsync', args: [
          _myEmployeeNumber ?? '',
          _currentCall!.peerId,
        ]);
        log('✅ [TIMEOUT] CallMissedAsync invoked', name: 'CallManager');
      }

      _cleanup();
    } catch (e, stackTrace) {
      log('❌ [TIMEOUT] Error: $e', name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  /// Accept incoming call
  Future<void> acceptCall() async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('✅ [ACCEPT] Accepting call...', name: 'CallManager');
      log('🔍 [ACCEPT] CODE VERSION: 2026-07-19-v3-DEBUG', name: 'CallManager');

      if (_currentCall == null || _callStatus != CallStatus.incomingRinging) {
        log('⚠️ [ACCEPT] No incoming call to accept', name: 'CallManager');
        log('   Current call: ${_currentCall?.callId}', name: 'CallManager');
        log('   Current status: ${_callStatus.name}', name: 'CallManager');
        return;
      }

      log('📊 [ACCEPT] Current call state:', name: 'CallManager');
      log('   Call ID: ${_currentCall!.callId}', name: 'CallManager');
      log('   Peer ID: ${_currentCall!.peerId}', name: 'CallManager');
      log('   Peer Name: ${_currentCall!.peerName}', name: 'CallManager');
      log('   Call Type: ${_currentCall!.type.name}', name: 'CallManager');
      log('   Direction: ${_currentCall!.direction.name}', name: 'CallManager');

      // Check permissions
      log('🔍 [ACCEPT] Checking permissions...', name: 'CallManager');
      if (!await _checkPermissions(_currentCall!.type)) {
        log('❌ [ACCEPT] Permissions denied', name: 'CallManager');
        await declineCall('permission_denied');
        return;
      }
      log('✅ [ACCEPT] Permissions granted', name: 'CallManager');

      // Ensure SignalR connected
      log('🔌 [ACCEPT] Ensuring SignalR connection...', name: 'CallManager');
      log('   Current SignalR state: ${_signalRService.connectionState}', name: 'CallManager');

      if (!await _signalRService.ensureConnected()) {
        log('❌ [ACCEPT] SignalR connection failed', name: 'CallManager');
        log('   Final state: ${_signalRService.connectionState}', name: 'CallManager');
        _cleanup();
        return;
      }
      log('✅ [ACCEPT] SignalR connected', name: 'CallManager');
      log('   SignalR state: ${_signalRService.connectionState}', name: 'CallManager');

      _updateCallStatus(CallStatus.connecting);

      // Cancel timeout timer
      _callTimeoutTimer?.cancel();
      log('✅ [ACCEPT] Timeout timer cancelled', name: 'CallManager');

      // Invoke AnswerCallAsync
      log('📤 [ACCEPT] Invoking AnswerCallAsync...', name: 'CallManager');
      log('   My Employee Number: ${_myEmployeeNumber ?? "NULL"}', name: 'CallManager');
      log('   Peer ID: ${_currentCall!.peerId}', name: 'CallManager');
      log('   Module ID: ${_moduleId ?? "0"}', name: 'CallManager');
      log('   Reference ID: ${_referenceId ?? "0"}', name: 'CallManager');
      log('   Conversation ID: ${_conversationId ?? ""}', name: 'CallManager');

      await _signalRService.invoke('AnswerCallAsync', args: [
        _myEmployeeNumber ?? '',
        _currentCall!.peerId,
        _moduleId ?? '0',
        _referenceId ?? '0',
        _conversationId ?? '',
      ]);
      log('✅ [ACCEPT] AnswerCallAsync invoked successfully', name: 'CallManager');
      log('   Waiting for backend to process...', name: 'CallManager');

      // Initialize WebRTC
      log('🔧 [ACCEPT] Initializing WebRTC...', name: 'CallManager');
      log('   Call type: ${_currentCall!.type.name}', name: 'CallManager');
      await _initializeWebRTC();
      log('✅ [ACCEPT] WebRTC initialized', name: 'CallManager');
      log('   WebRTC service: ${_webrtcService != null ? "Created" : "NULL"}', name: 'CallManager');

      // Navigate to call screen
      log('🧭 [ACCEPT] Navigating to call screen...', name: 'CallManager');
      _navigateToCallScreen();
      log('✅ [ACCEPT] Navigated to call screen', name: 'CallManager');

      log('✅ [ACCEPT] Call accepted successfully', name: 'CallManager');
      log('ℹ️ [ACCEPT] Now waiting for caller to send offer via OnOfferAsync...', name: 'CallManager');
      log('ℹ️ [ACCEPT] Expected sequence:', name: 'CallManager');
      log('   1. Caller receives OnCallAcceptedAsync', name: 'CallManager');
      log('   2. Caller creates offer and sends OfferAsync', name: 'CallManager');
      log('   3. We receive OnOfferAsync', name: 'CallManager');
      log('   4. We create answer and send AnswerOfferAsync', name: 'CallManager');
      log('   5. Caller receives OnAnswerOfferAsync', name: 'CallManager');
      log('   6. ICE candidates exchange', name: 'CallManager');
      log('   7. Connection established', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [ACCEPT] Error accepting call: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  /// Decline incoming call
  Future<void> declineCall(String reason) async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('❌ [DECLINE] Declining call - reason: $reason', name: 'CallManager');

      if (_currentCall == null) {
        log('⚠️ [DECLINE] No call to decline', name: 'CallManager');
        return;
      }

      // Cancel timeout timer
      _callTimeoutTimer?.cancel();

      // Ensure SignalR connected
      if (await _signalRService.ensureConnected()) {
        log('📤 [DECLINE] Invoking CallDeclinedAsync...', name: 'CallManager');
        await _signalRService.invoke('CallDeclinedAsync', args: [
          _myEmployeeNumber ?? '',
          _currentCall!.peerId,
          reason,
        ]);
        log('✅ [DECLINE] CallDeclinedAsync invoked', name: 'CallManager');
      } else {
        log('⚠️ [DECLINE] SignalR not connected, skipping backend call', name: 'CallManager');
      }

      _cleanup();
      log('✅ [DECLINE] Call declined successfully', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [DECLINE] Error declining call: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  /// Hang up call
  Future<void> hangUp() async {
    try {
      log('═══════════════════════════════════════════', name: 'CallManager');
      log('📞 [HANGUP] Hanging up...', name: 'CallManager');

      if (_currentCall == null) {
        log('⚠️ [HANGUP] No call to hang up', name: 'CallManager');
        return;
      }

      // Ensure SignalR connected
      if (await _signalRService.ensureConnected()) {
        log('📤 [HANGUP] Invoking HangUpAsync...', name: 'CallManager');
        await _signalRService.invoke('HangUpAsync', args: [
          _myEmployeeNumber ?? '',
          _currentCall!.peerId,
          _moduleId ?? '0',
          _referenceId ?? '0',
          _conversationId ?? '',
        ]);
        log('✅ [HANGUP] HangUpAsync invoked', name: 'CallManager');
      } else {
        log('⚠️ [HANGUP] SignalR not connected, skipping backend call', name: 'CallManager');
      }

      _cleanup();
      log('✅ [HANGUP] Call ended successfully', name: 'CallManager');
      log('═══════════════════════════════════════════', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [HANGUP] Error hanging up: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  /// Toggle mute
  Future<void> toggleMute() async {
    log('🎤 [CONTROL] Toggling mute: $_isMuted -> ${!_isMuted}', name: 'CallManager');

    _isMuted = !_isMuted;
    _webrtcService?.setMicrophoneMuted(_isMuted);

    if (await _signalRService.ensureConnected()) {
      await _signalRService.invoke('AudioToggle', args: [
        _myEmployeeNumber ?? '',
        _currentCall?.peerId ?? '',
      ]);
    }

    notifyListeners();
    log('✅ [CONTROL] Mute toggled: $_isMuted', name: 'CallManager');
  }

  /// Toggle speaker
  Future<void> toggleSpeaker() async {
    log('🔊 [CONTROL] Toggling speaker: $_isSpeakerOn -> ${!_isSpeakerOn}', name: 'CallManager');

    _isSpeakerOn = !_isSpeakerOn;
    await _webrtcService?.setSpeakerphoneEnabled(_isSpeakerOn);
    notifyListeners();

    log('✅ [CONTROL] Speaker toggled: $_isSpeakerOn', name: 'CallManager');
  }

  /// Toggle camera
  Future<void> toggleCamera() async {
    if (_currentCall?.type != CallType.video) return;

    log('📹 [CONTROL] Toggling camera: $_isCameraOn -> ${!_isCameraOn}', name: 'CallManager');

    _isCameraOn = !_isCameraOn;
    _webrtcService?.setCameraEnabled(_isCameraOn);

    if (await _signalRService.ensureConnected()) {
      await _signalRService.invoke('CameraToggle', args: [
        _myEmployeeNumber ?? '',
        _currentCall?.peerId ?? '',
      ]);
    }

    notifyListeners();
    log('✅ [CONTROL] Camera toggled: $_isCameraOn', name: 'CallManager');
  }

  /// Switch camera
  Future<void> switchCamera() async {
    if (_currentCall?.type != CallType.video || !_isCameraOn) return;

    log('🔄 [CONTROL] Switching camera...', name: 'CallManager');
    await _webrtcService?.switchCamera();
    log('✅ [CONTROL] Camera switched', name: 'CallManager');
  }

  // ==================== Private Methods ====================

  Future<bool> _checkPermissions(CallType callType) async {
    log('🔍 [PERMISSIONS] Checking permissions for ${callType.name} call...', name: 'CallManager');

    final micStatus = await Permission.microphone.request();
    if (!micStatus.isGranted) {
      log('❌ [PERMISSIONS] Microphone permission denied', name: 'CallManager');
      final context = navigatorKey.currentContext;
      if (context != null) {
        CallErrorHandler.showMicrophonePermissionDenied(context);
      }
      return false;
    }
    log('✅ [PERMISSIONS] Microphone permission granted', name: 'CallManager');

    if (callType == CallType.video) {
      final cameraStatus = await Permission.camera.request();
      if (!cameraStatus.isGranted) {
        log('❌ [PERMISSIONS] Camera permission denied', name: 'CallManager');
        final context = navigatorKey.currentContext;
        if (context != null) {
          CallErrorHandler.showCameraPermissionDenied(context);
        }
        return false;
      }
      log('✅ [PERMISSIONS] Camera permission granted', name: 'CallManager');
    }

    return true;
  }

  Future<void> _initializeWebRTC() async {
    log('🔧 [WEBRTC] Initializing WebRTC...', name: 'CallManager');

    _webrtcService = WebRTCService();
    _setupWebRTCCallbacks();

    if (_currentCall!.type == CallType.audio) {
      log('🎵 [WEBRTC] Initializing for audio call', name: 'CallManager');
      await _webrtcService!.initializeForAudioCall();
    } else {
      log('📹 [WEBRTC] Initializing for video call', name: 'CallManager');
      await _webrtcService!.initializeForVideoCall();
    }

    log('✅ [WEBRTC] WebRTC initialized', name: 'CallManager');
  }

  void _setupWebRTCCallbacks() {
    log('🔧 [WEBRTC] Setting up callbacks...', name: 'CallManager');

    _webrtcService!.onIceCandidate = (RTCIceCandidate candidate) {
      log('🧊 [WEBRTC] ICE candidate generated', name: 'CallManager');
      log('   Candidate: ${candidate.candidate?.substring(0, 50)}...', name: 'CallManager');

      final candidateJson = jsonEncode({
        'candidate': candidate.candidate,
        'sdpMid': candidate.sdpMid,
        'sdpMLineIndex': candidate.sdpMLineIndex,
      });

      _signalRService.invoke('IceCandidateAsync', args: [
        _currentCall!.peerId,
        candidateJson,
        _currentCall!.callId,
      ]);
    };

    _webrtcService!.onRemoteStream = (MediaStream stream) {
      log('📡 [WEBRTC] Remote stream received', name: 'CallManager');
      log('   Audio tracks: ${stream.getAudioTracks().length}', name: 'CallManager');
      log('   Video tracks: ${stream.getVideoTracks().length}', name: 'CallManager');
      notifyListeners();
    };

    _webrtcService!.onIceConnectionStateChange = (RTCIceConnectionState state) {
      log('🔗 [WEBRTC] ICE state: ${state.toString()}', name: 'CallManager');

      if (state == RTCIceConnectionState.RTCIceConnectionStateConnected) {
        log('✅ [WEBRTC] ICE connection established', name: 'CallManager');
        _updateCallStatus(CallStatus.connected);
        _startCallDurationTimer();
      } else if (state == RTCIceConnectionState.RTCIceConnectionStateFailed) {
        log('❌ [WEBRTC] ICE connection failed', name: 'CallManager');
        _cleanup();
      } else if (state == RTCIceConnectionState.RTCIceConnectionStateDisconnected) {
        log('⚠️ [WEBRTC] ICE connection disconnected', name: 'CallManager');
      }
    };

    log('✅ [WEBRTC] Callbacks set up', name: 'CallManager');
  }

  void _navigateToCallScreen() {
    final context = navigatorKey.currentContext;
    if (context == null || _currentCall == null) {
      log('⚠️ [NAV] Cannot navigate - context or call is null', name: 'CallManager');
      return;
    }

    log('🧭 [NAV] Navigating to ${_currentCall!.type.name} call screen', name: 'CallManager');

    Navigator.of(context).push(
      MaterialPageRoute(
        builder: (context) => _currentCall!.type == CallType.audio
            ? const AudioCallPage()
            : const VideoCallPage(),
      ),
    );
  }

  void _updateCallStatus(CallStatus newStatus) {
    if (_callStatus == newStatus) return;

    log('🔄 [STATUS] ${_callStatus.name} -> ${newStatus.name}', name: 'CallManager');
    _callStatus = newStatus;
    notifyListeners();
  }

  void _startCallDurationTimer() {
    _callDurationTimer?.cancel();
    _callDuration = Duration.zero;

    log('⏱️ [TIMER] Starting call duration timer', name: 'CallManager');

    _callDurationTimer = Timer.periodic(const Duration(seconds: 1), (timer) {
      _callDuration = Duration(seconds: _callDuration.inSeconds + 1);
      notifyListeners();
    });
  }

  void _cleanup() {
    log('🧹 [CLEANUP] Starting cleanup...', name: 'CallManager');

    _callTimeoutTimer?.cancel();
    _callDurationTimer?.cancel();

    _webrtcService?.dispose();
    _webrtcService = null;

    if (_currentCall != null) {
      _callKitService.endCall(_currentCall!.callId);
    }

    _currentCall = null;
    _updateCallStatus(CallStatus.idle);
    _callDuration = Duration.zero;
    _isMuted = false;
    _isSpeakerOn = false;
    _isCameraOn = true;
    _isPeerMuted = false;
    _isPeerCameraOn = true;

    log('✅ [CLEANUP] Cleanup complete', name: 'CallManager');
  }

  /// Reset service (for logout or testing)
  Future<void> reset() async {
    log('🔄 [RESET] Resetting CallManager...', name: 'CallManager');

    _cleanup();

    _callKitInitialized = false;
    _handlersRegistered = false;
    _moduleId = null;
    _referenceId = null;
    _conversationId = null;
    _myEmployeeNumber = null;

    log('✅ [RESET] CallManager reset complete', name: 'CallManager');
  }

  // ==================== SignalR Event Handlers ====================

  void _handleIncomingCall(List<Object?>? args) {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] ⚠️ OnIncomingCallAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Args: $args', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    // Note: Incoming calls are now handled by CallNotificationService
    // This event is kept for chat screen integration
    log('ℹ️ [EVENT] Incoming call handled by notification service', name: 'CallManager');
  }

  void _handleCallAccepted(List<Object?>? args) async {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] ✅ OnCallAcceptedAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Args: $args', name: 'CallManager');
    log('   Current status: ${_callStatus.name}', name: 'CallManager');
    log('   Current call: ${_currentCall?.callId}', name: 'CallManager');
    log('   Call direction: ${_currentCall?.direction.name}', name: 'CallManager');
    log('   Peer: ${_currentCall?.peerId}', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    // CRITICAL: Only the CALLER should create an offer
    // The RECEIVER should wait for OnOfferAsync
    if (_currentCall?.direction != CallDirection.outgoing) {
      log('⚠️ [EVENT] This is an INCOMING call - receiver should NOT create offer', name: 'CallManager');
      log('   Current direction: ${_currentCall?.direction.name}', name: 'CallManager');
      log('   ✅ Receiver will wait for OnOfferAsync from caller', name: 'CallManager');
      return;
    }

    // FIXED: Accept event in both connecting and outgoingRinging states
    // Backend might send OnCallAcceptedAsync very quickly before status changes to outgoingRinging
    if (_callStatus != CallStatus.connecting && _callStatus != CallStatus.outgoingRinging) {
      log('⚠️ [EVENT] Not in valid state for creating offer (current: ${_callStatus.name})', name: 'CallManager');
      log('   Expected: connecting OR outgoingRinging', name: 'CallManager');
      return;
    }

    // If we're still in connecting, update to outgoingRinging first
    if (_callStatus == CallStatus.connecting) {
      log('🔄 [EVENT] Status was connecting, updating to outgoingRinging first', name: 'CallManager');
      _updateCallStatus(CallStatus.outgoingRinging);
    }

    _callTimeoutTimer?.cancel();
    _updateCallStatus(CallStatus.connecting);

    try {
      // Ensure WebRTC is initialized before creating offer
      if (_webrtcService == null) {
        log('⚠️ [EVENT] WebRTC not initialized yet, waiting...', name: 'CallManager');
        // Wait a bit for WebRTC to initialize (it should be initializing in parallel)
        await Future.delayed(const Duration(milliseconds: 500));

        if (_webrtcService == null) {
          log('❌ [EVENT] WebRTC still not initialized after wait', name: 'CallManager');
          return;
        }
      }

      // CALLER SIDE: Create and send offer
      log('🔧 [EVENT] [CALLER] Creating SDP offer...', name: 'CallManager');
      final offer = await _webrtcService!.createOffer();
      log('✅ [EVENT] [CALLER] SDP offer created (length: ${offer.sdp?.length ?? 0})', name: 'CallManager');
      log('   Offer SDP type: ${offer.type}', name: 'CallManager');

      log('📤 [EVENT] [CALLER] Sending offer via OfferAsync...', name: 'CallManager');
      log('   To peer: ${_currentCall!.peerId}', name: 'CallManager');
      log('   Call ID: ${_currentCall!.callId}', name: 'CallManager');

      await _signalRService.invoke('OfferAsync', args: [
        _currentCall!.peerId,
        offer.sdp ?? '',
        _currentCall!.callId,
      ]);
      log('✅ [EVENT] [CALLER] Offer sent successfully via OfferAsync', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [EVENT] Error handling call accepted: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
      _cleanup();
    }
  }

  void _handleCallDeclined(List<Object?>? args) {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] ❌ OnCallDeclinedAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Args: $args', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    // Extract decline reason if available
    String? reason;
    if (args != null && args.isNotEmpty) {
      reason = args[0]?.toString();
      log('   Decline reason: $reason', name: 'CallManager');
    }

    // Show appropriate message
    final context = navigatorKey.currentContext;
    if (context != null && reason != null) {
      if (reason == 'USER_BUSY') {
        CallErrorHandler.showGenericError(context, 'The user is currently busy on another call');
      } else if (reason == 'USER_OFFLINE') {
        CallErrorHandler.showGenericError(context, 'The user is currently offline');
      }
    }

    _cleanup();
  }

  void _handleHangUp(List<Object?>? args) {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] 🔴 OnHangUpAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Args: $args', name: 'CallManager');
    log('   Current call status: ${_callStatus.name}', name: 'CallManager');
    log('   Current call ID: ${_currentCall?.callId}', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    _cleanup();
  }

  void _handleOffer(List<Object?>? args) async {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] 📥 OnOfferAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Current status: ${_callStatus.name}', name: 'CallManager');
    log('   WebRTC initialized: ${_webrtcService != null}', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    if (args == null || args.isEmpty) {
      log('⚠️ [EVENT] No offer data received', name: 'CallManager');
      return;
    }

    try {
      final offerSdp = args[0] as String?;
      if (offerSdp == null || offerSdp.isEmpty) {
        log('⚠️ [EVENT] Offer SDP is null or empty', name: 'CallManager');
        return;
      }

      log('   Offer SDP length: ${offerSdp.length}', name: 'CallManager');

      if (_webrtcService == null) {
        log('⚠️ [EVENT] WebRTC service not initialized', name: 'CallManager');
        return;
      }

      log('🔧 [EVENT] Creating SDP answer...', name: 'CallManager');
      final answer = await _webrtcService!.createAnswer(offerSdp);
      log('✅ [EVENT] SDP answer created (length: ${answer.sdp?.length ?? 0})', name: 'CallManager');
      log('   Answer SDP type: ${answer.type}', name: 'CallManager');

      log('📤 [EVENT] Sending answer via AnswerOfferAsync...', name: 'CallManager');
      log('   To peer: ${_currentCall!.peerId}', name: 'CallManager');
      log('   Call ID: ${_currentCall!.callId}', name: 'CallManager');

      await _signalRService.invoke('AnswerOfferAsync', args: [
        _currentCall!.peerId,
        answer.sdp ?? '',
        _currentCall!.callId,
      ]);
      log('✅ [EVENT] Answer sent successfully via AnswerOfferAsync', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [EVENT] Error handling offer: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
    }
  }

  void _handleAnswer(List<Object?>? args) async {
    log('═══════════════════════════════════════════', name: 'CallManager');
    log('📞 [EVENT] 📥 OnAnswerOfferAsync received', name: 'CallManager');
    log('   Args count: ${args?.length ?? 0}', name: 'CallManager');
    log('   Current status: ${_callStatus.name}', name: 'CallManager');
    log('   WebRTC initialized: ${_webrtcService != null}', name: 'CallManager');
    log('═══════════════════════════════════════════', name: 'CallManager');

    if (args == null || args.isEmpty) {
      log('⚠️ [EVENT] No answer data received', name: 'CallManager');
      return;
    }

    try {
      final answerSdp = args[0] as String?;
      if (answerSdp == null || answerSdp.isEmpty) {
        log('⚠️ [EVENT] Answer SDP is null or empty', name: 'CallManager');
        return;
      }

      log('   Answer SDP length: ${answerSdp.length}', name: 'CallManager');

      if (_webrtcService == null) {
        log('⚠️ [EVENT] WebRTC service not initialized', name: 'CallManager');
        return;
      }

      log('🔧 [EVENT] Setting remote answer...', name: 'CallManager');
      await _webrtcService!.setRemoteAnswer(answerSdp);
      log('✅ [EVENT] Remote answer set successfully', name: 'CallManager');
      log('   Now waiting for ICE connection to establish...', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [EVENT] Error handling answer: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
    }
  }

  void _handleIceCandidate(List<Object?>? args) async {
    log('📞 [EVENT] 🧊 OnIceCandidateAsync received', name: 'CallManager');

    if (args == null || args.isEmpty) {
      log('⚠️ [EVENT] No ICE candidate data received', name: 'CallManager');
      return;
    }

    try {
      final candidateJson = args[0] as String?;
      if (candidateJson == null) {
        log('⚠️ [EVENT] Candidate JSON is null', name: 'CallManager');
        return;
      }

      if (_webrtcService == null) {
        log('⚠️ [EVENT] WebRTC service not initialized', name: 'CallManager');
        return;
      }

      final candidateData = jsonDecode(candidateJson) as Map<String, dynamic>;
      final candidate = RTCIceCandidate(
        candidateData['candidate'] as String?,
        candidateData['sdpMid'] as String?,
        candidateData['sdpMLineIndex'] as int?,
      );

      log('🧊 [EVENT] Adding remote ICE candidate...', name: 'CallManager');
      log('   Candidate: ${candidate.candidate?.substring(0, 50)}...', name: 'CallManager');
      await _webrtcService!.addIceCandidate(candidate);
      log('✅ [EVENT] Remote ICE candidate added', name: 'CallManager');

    } catch (e, stackTrace) {
      log('❌ [EVENT] Error handling ICE candidate: $e',
          name: 'CallManager', error: e, stackTrace: stackTrace);
    }
  }

  void _handleAudioToggle(List<Object?>? args) {
    log('📞 [EVENT] 🎤 OnAudioToggle received', name: 'CallManager');
    log('   Peer muted: $_isPeerMuted -> ${!_isPeerMuted}', name: 'CallManager');

    _isPeerMuted = !_isPeerMuted;
    notifyListeners();
  }

  void _handleCameraToggle(List<Object?>? args) {
    log('📞 [EVENT] 📹 OnCameraToggle received', name: 'CallManager');
    log('   Peer camera: $_isPeerCameraOn -> ${!_isPeerCameraOn}', name: 'CallManager');

    _isPeerCameraOn = !_isPeerCameraOn;
    notifyListeners();
  }

  // ==================== CallKit Event Handlers ====================

  void _handleCallKitAccepted(String callId) {
    log('✅ [CALLKIT] Call accepted: $callId', name: 'CallManager');
    if (_currentCall?.callId == callId) {
      acceptCall();
    } else {
      log('⚠️ [CALLKIT] Call ID mismatch: expected ${_currentCall?.callId}, got $callId', name: 'CallManager');
    }
  }

  void _handleCallKitDeclined(String callId) {
    log('❌ [CALLKIT] Call declined: $callId', name: 'CallManager');
    if (_currentCall?.callId == callId) {
      declineCall('user_declined');
    } else {
      log('⚠️ [CALLKIT] Call ID mismatch: expected ${_currentCall?.callId}, got $callId', name: 'CallManager');
    }
  }

  void _handleCallKitEnded(String callId) {
    log('🔴 [CALLKIT] Call ended: $callId', name: 'CallManager');
    if (_currentCall?.callId == callId) {
      hangUp();
    } else {
      log('⚠️ [CALLKIT] Call ID mismatch: expected ${_currentCall?.callId}, got $callId', name: 'CallManager');
    }
  }

  void _handleCallKitTimeout(String callId) {
    log('⏱️ [CALLKIT] Call timeout: $callId', name: 'CallManager');
    if (_currentCall?.callId == callId) {
      _handleCallTimeout();
    } else {
      log('⚠️ [CALLKIT] Call ID mismatch: expected ${_currentCall?.callId}, got $callId', name: 'CallManager');
    }
  }
}