


# Errors

* [Missing SDK Configuration](#missing-sdk-configuration)
* [Invalid SDK Configuration](#invalid-sdk-configuration)
* [OS not supported](#os-not-supported)
* [Signal Lost](#signal-lost)
* [Sensors Initial Error](#sensors-initial-error)
* [Loading Data Error](#loading-data-error)
* [Default Venue Not Found](#default-venue-not-found)
* [Default Floor Not Found](#default-floor-not-found)
* [SDK Response Interface is null value](#sdk-response-interface-is-null-value)
* [SDK Configuration is null value](#sdk-configuration-is-null-value)
* [SDK Configuration Error](#sdk-configuration-error)
* [Bluetooth Permissions Not Granted](#bluetooth-permissions-not-granted)
* [Bluetooth Turned Off](#bluetooth-turned-off)
* [Location Turned Off](#location-turned-off)


## Missing SDK Configuration

Check if you set `Client Key`, `Client ID`, `Data URL`, `Position URL`, `Data Service Name`, and `Position Service Name`

## Invalid SDK Configuration
Check if `Client Key`, `Client ID`, `Data URL`, `Position URL`, `Data Service Name`, and `Position Service Name` values match the values provided by our Customer Success Team

## OS not supported

Check if the software version on your device is Android 6.0 or later

minimum os supported is 23

## Signal Lost

Disconnected from server

## Sensors Initial Error

One or more of your device's sensors is failing to communicate
Error while registering and starting sensors (Accelerometer, Magnetometer, Gyro, Orientation, Barometer, Pedometer)

## Loading Data Error
Error while loading data (Venues, Floors, Edges and Settings)

## Default Venue Not Found
Error while preparing outdoor data

## Default Floor Not Found
Error while preparing outdoor data

## SDK Response Interface is null value

Check if you implemented the `PenNavUIDelegate` interface

## SDK Configuration is null value

you have to setup the configuration 

[more about configuration ](configration.md)

## SDK Configuration Error

Wrong data provided by configuration

may one of the data is null or empty string


## Bluetooth Permissions Not Granted
Ensure that Bluetooth access has been granted

## Bluetooth Turned Off
Check if Bluetooth is turned on

## Location Turned Off
Check if Location is turned on